We're happy to accept unworn, unwashed, undamaged, or unused items in salable condition for a full refund within 14 days of purchase. The customer covers return costs. You can use our page to print return label, or buy return label yourself. Read more here.
Please allow 2-4 days to process your returned goods upon receipt. After receiving the return, we will refund the purchase price including all taxes (including shipping costs).
For overseas orders, we cannot issue refunds for customs or additional fees that may apply to your order.
Yes, we ship worldwide and use different shipping providers for our international shipments. Read more about Shipping Info here.
Customs fees and additional fees may apply for international shipments. Please contact your local customs office for more information.
If you have an account at yoga-hero.com, you can log in there and track the order status and follow-up. If you have shopped as a guest, you can send us an email to email@example.com. We will do our best to reply as soon as possible.
Unfortunately, you cannot cancel orders that have already been sent. Please contact us immediately at firstname.lastname@example.org. We will help you. If we are unable to cancel your order, you will have to return your order and get a refund.
You are welcome to exchange the item you have ordered for free. Please click here to create a return label and inform us which product you want to exchange. We will send you an exchange product when we receive the item you want to replace.
It depends on the situation, if your order has already packed and prepared or not. Please contact us first we will do our best to help you.
It depends on the situation and the status of your order. If your order is already packed and ready for pick up it cannot be changed. Please contact us immediately: email@example.com.
Yoga Hero brings out new collections every season. If something is out of stock, send us an email at firstname.lastname@example.org. We would be happy to check this for you.
Yoga Hero currently does not offer any price adjustments.
We don't have special discounts for first-time buyers, but we definitely recommend subscribing to our newsletter and being the first to know about our future specials and sales.