FAQ - LOYALTY PROGRAM
What is "Yoga Journey" Loyalty Program?
This Yoga journey is never ending and rewarding like every journey you take. There are perks here. Surprises here. Parties here. It’s a loyalty program where you can grow and change with us and travel from darkness to the light.
There are four levels in our Yoga Journey. You start at the darkest place, The Moon, moving up all the way to The Sun, where enlightened yogis practice and live.
To unlock each level you need to do two things: collect stars + refer friends.
So where do you start? By rolling out your yoga mat and joining us!
Roll out your yoga mat, this is where every Yoga Hero starts their Yoga Journey. Enjoy some exclusive content delivered straight to your inbox. On the Moon $1 = 1 Star.
Continue your journey flying from the darkest part of the universe towards enlightenment. Collect stars on the way and turn on „Double Stars“ nights: when you can earn double the amount of stars for your purchase. You also get 5% off for every Hero friend you successfully refer. It’s like taking a rocket ship to help you get to the next level: the Earth.
Welcome to the Earth! This is the next stop on your Yoga Journey where you grow and learn.
You receive 250 Stars as your welcome gift on this level.
On Earth you get double points: $1 = 2 Stars.
The Earth is also home of amazing competitions to win special prizes. You can't loose what you already achieved on your Yoga Journey! You can use all the perks from the Moon and enjoy new bonuses and get $10 Voucher for every friend you successfully refer.
Put on your cape, hero! You just landed on Venus and received 250 Stars!
On Venus for every Euro spent you get tripple value of Stars, so you can collect even bigger discounts!
Keep an eye on your inbox for exclusive sales that will be sent whenever we feel like it. That will be often, because we like you.
You also get Exclusive Yoga Journey Giveaways and still enjoy all the perks from the Moon and the Earth.
That’s it. You’ve made it in life! You reached the Sun - and enlightenment.
Your Welcome Gift is 250 Stars.
On the Sun every $ spent brings you 4 Stars!
On this level you will be treated to our special gifts; here is a selected group of lucky yoga heroes that gets special surprise gifts and exclusive giveaways! Don’t stress hero, this select group changes each month, so there’s enough to go around for everyone.
You also get a $10 Voucher for every hero friend you successfully refer, plus you still get to enjoy the perks from the other levels.
How do I move up a level?
You need to do just one thing to unlock the next level: Collect Stars.
For Every Dollar you spend you get 1 Star on Moon, 2 Stars on Earth, 3 Stars on Venus and 4 Stars on the Sun.
We also gift you Stars when you complete different tasks.
Earn 200 Stars when you make your first order, 500 Stars for your fifth order and 1000 Stars for your tenth order!
Share your unique code with your yogi friends and if they’re successfully referred (make a purchase), you get a Voucher for $10.
Share our link via the “Earn Stars” page on your Yoga Journey dashboard in order for the stars to be added to your account.
Are you happy with our products? You’ll receive an email 2 weeks after making a purchase. Fill it out. Hit send and let us know. 250 Stars in your pocket.
Get 100 Stars for following us on Instagram: @yogahero and another 100 Stars for liking our Facebook page.
We'll also gift you 25 Stars every time you will share our Facebook post. Keep in mind you can only share one Facebook post per week.
Get extra gifts on your special days!
We'll gift you 250 Stars on your Birthday and 250 Stars on your yearly anniversary when you joined our Yoga Journey!
What are stars?
Stars are like dollars, but better. Stars are what you need to help you fly to the next level on your Yoga Journey.
Go to the Question “How Do I Move Up A Level?” for more information on how you earn them.
Where do I check my stars?
You can check your Stars balance on your Yoga Journey dashboard.
What do I need to unlock each level?
You need a certain number of Stars and successful referrals to unlock each level.
You start here. Amount of Stars on the Moon: 0 – 399 Stars.
To land on Earth you must have: 400 – 749 Stars.
To stay on Venus you need: 750 – 1499 Stars.
Sun is the Top Level of your Yoga Journey! For the Sun you need: 1500 Stars or more.