Shipping Policy

All domestic orders over $90 will receive FREE Economy shipping. An $8.97 delivery fee will be applied to orders under $90. You will be able to track this shipment via USPS Tracking.

    RATES

    SHIPPING METHOD
    DELIVERY TIME*

    SHIPPING COSTS
    ORDER VALUE
    Economy
    5 to 8 business days
    $8,97
    0 to $90
    Expedited
    3 to 5 business days
    Free
    $90 and up
    Express
    1 to 2 business days
    $29,99     		 all

     

    1. WHEN WILL MY ORDER SHIP?

    All orders placed Monday - Friday before 12pm PST ship within 24 hours. All orders placed after the cut off time will ship the following business day. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

    Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

     

    2. HOW DOES INTERNATIONAL SHIPPING WORK?

    This online shop is for US customers only and shipped from our warehouses in USA. International customers can place their order on https://yoga-hero.com, international orders will be shipped from Germany.

     

    3. WHY WAS MY ORDER SHIPPED IN MULTIPLE PACKAGES?

    Some products are hold in different warehouses. If you order them together it might happen they will be shipped separately.

     

    4. EXPRESS CUT-OFF TIME 

    All orders with 2nd Day and Next Day Air shipping must be placed by 12 pm PST for same-day shipping.

    Orders with 2nd Day and Next Day Air shipping placed after 12 pm PST will be shipped the following business day. We cannot guarantee expedited delivery to rural domestic addresses.

     

    5. DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

    Yes, we ship to PO boxes or APO/FPO addresses.

     

    6. HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED? 

    When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

     

    7. DO YOU OFFER SIGNATURE-REQUIRED SHIPMENT DELIVERY OPTIONS?

    Yes. Yoga Hero Pte. Ltd. is not responsible for lost or stolen packages. To ensure the safety of large orders, we automatically require a signature upon delivery for all orders over $500.

     

    8. DO YOU OFFER GIFT WRAPPING OR BOXES?

    Sorry not at this time.

     

    9. NEED ADDITIONAL HELP?

    Please contact us at support@yoga-hero.com and we will be happy to assist you with any questions related to your order.

     

    10. RETURNING AN ITEM

     For more information on how to return an item, please visit our Returns & Exchanges page.